DemoBitesDemoBites

Ask anything about
your product.

Expert makes your existing AI agents smarter by giving them access to your video knowledge. Connect Intercom Fin, Zendesk AI, Salesforce Agentforce, or Claude, and they answer using your published Bites, with video references and timestamps.

Your AI agent can finally answer with video.

A live look, powered by DemoBites' own Expert. Ask a question and watch a real bite answer, at the exact moment.

Try asking

This is the same public Expert API your customers' MCP / REST agents call. No data is stored from the demo; refresh resets everything.

Ask me anything about DemoBites and I'll point you to the exact moment in a video. Try one of the suggested questions.
Integrations

Connect the agent you already run.

Expert plugs into the AI you already trust with your customers. No new bot, no migration, your agent discovers Expert's tools and starts answering with video.

Intercom Fin
Via custom actions
Zendesk AI
Via custom actions
Salesforce Agentforce
Via custom actions
Claude & Claude Code
Native MCP support
MCP

Agents that speak MCP auto-discover Expert's tools, no schema to write, no glue code.

REST API

For everything else, wire Expert into custom actions, flows, or any agent that can make an HTTP request.

…and any other agent that speaks MCP or HTTP.

How it works

Publish a Bite. Your agents already know it.

From publish to grounded answer in four steps, none of which you have to think about.

1

You publish a Bite

Expert reads its transcript, title, summary, and on-screen context, indexed automatically, searchable by meaning. No setup.

2

Your agent gets a question

A customer asks your support agent something. The agent calls Expert with the question, over MCP or REST.

3

Expert finds the right moments

It matches the question against your video library and returns the best videos, with the exact transcript segments and timestamps.

4

Your agent answers

In its own voice, citing your videos. The customer gets a grounded answer and a link straight to the relevant moment.

Curious how it wires into your stack? Book a demo and we'll walk you through it.

Intelligence

Every unanswered question is your next video.

Expert logs every query your agents make. Questions that come back empty become a ranked list of videos you should record. Record them, publish, and the gap closes. Your support traffic becomes your content roadmap.

  • See exactly what customers ask your agents
  • Unanswered questions ranked by frequency
  • Publish the missing Bite and the gap closes
  • The more you publish, the sharper Expert gets
Content gapsLast 30 days

Questions your agents couldn't answer with video, ranked by demand

1
How do I bulk-delete projects?
Asked 31 times · no matching Bite
Record this
2
Can I export audit logs?
Asked 24 times · no matching Bite
Record this
3
How do roles work with SCIM?
Asked 17 times · no matching Bite
Record this
“How does SSO work with Okta?”
You published Setting up SSO, gap closed
Answered

Where Expert earns its keep.

Support deflection

“How do I…” tickets get answered by your agent with the exact video moment, before they ever reach a human.

Onboarding

New users ask their way through setup, and every answer comes with a walkthrough from your own library.

Complex troubleshooting

For the questions text can't explain, your agent points to the screen recording that shows the fix.

Frequently asked questions

Is Expert a chatbot I add to my site?

No, it's a knowledge layer your existing AI agent calls. The agent talks to your customers; Expert supplies grounded video knowledge behind the scenes.

Which agents can connect?

Intercom Fin, Zendesk AI, Salesforce Agentforce, Claude and Claude Code, and any tool that speaks MCP or can make an HTTP request.

How do my videos get into Expert?

Automatically. Publish a Bite and it's indexed, transcript, title, summary, and on-screen context. No manual setup.

Will it make things up?

No. Answers are grounded in your actual published Bites, with the timestamp the answer came from. If there's no relevant video, Expert says so instead of guessing.

What plan is it on?

Expert is available on the Enterprise plan. See the pricing page for the full comparison.

MCP vs REST, which should I use?

MCP for agents that support it (they auto-discover the tools). REST for everything else, custom actions, flows, or homegrown agents. The docs walk through both.

Give your agents an expert.

Your videos already hold the answers. Expert puts them in your agents' hands, grounded, timestamped, automatic. Available on the Enterprise plan.